Cancel or reschedule a booking

Last updated: October 20, 2026

Every confirmation email has links to cancel or reschedule. A guest opens the link, picks a new time or confirms the cancellation, and Calino updates the calendar event and, for Zoom, the meeting.

Reschedule a booking

Open the reschedule link in the confirmation email.
On Pick a new time, choose a day and time.
Review the new time and click Confirm.

Guest reschedule page

Screenshot coming soon

public/screenshots/help-guest-reschedule.png

The booking moves to the new time and the calendar event is updated. Guests can still reschedule an existing booking even if the host's plan has since changed.

Cancel a booking

Open the cancel link in the confirmation email.
On Cancel this booking?, click Cancel booking.

Guest cancel page

Screenshot coming soon

public/screenshots/help-guest-cancel.png

The calendar event is removed. If the booking used Zoom, the Zoom meeting is deleted too.

If the link does not work

A message saying This link isn't valid means the link is wrong or has expired. Reach out to whoever scheduled the meeting and ask them to arrange a new time.

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